With profound appreciation of your trust in us, we would locate, import, service and do a complete required compliance alterations and paper work of your desired vehicle within a reasonable period of time. We would deliver it to you with exactly the same pre and post purchase service commitment that you would get on any of our vehicles currently sold at the dealership and for a lot less.

You provide us with:

Vehicle: make, model, year, colour, transmission, fuel, condition, mileage etc.

Options:  Example - 4X4, PW, PS, PM, Sunroof, leather, heated seats, heated mirrors etc.

Wish list: Example -roof racks, rear ladder, alloy wheels, winch, rear hitch receiver, spoiler, body kit  etc. (please note that, we may refuse to take an order if the wish list is too long and unreasonable as not all cars come equipped with all or even one of these pieces of equipment. Finding such a vehicle may take a very long time and thus may not be in ours and your best interest to take on such an order).
 

Details of a matching vehicle: We will send you details of the vehicles that we have in stock including pictures and if we do not have one in stock, we would locate one for you.  If we do not have one in stock and have to locate one, you will be in charge of making the final decision on whether we should buy a particular vehicle after you have been provided with particulars and pictures of the vehicle. We will not buy the car until you have been fully informed of its over all condition and only after you have been satisfied with the details we have provided you and have given us the go ahead, will we proceed to buy the car.

Complete Service, Repairs and Compliance: Once the vehicle arrives here, we would do all the import paperwork, provincial inspection, compliance and registration, fully service the vehicle with timing belt,  tentioners, seals, brakes, filters and all fluid changed as well as do any and all repairs that may be needed. We will also fix any major damage that may occur during shipping and once we have completed all of this, we would register the vehicle to our company so that you can take advantage of the warranty and guarantee that all of our vehicles are sold with. When we have done all of this, you can choose to have your vehicle checked by a third party and do a complete pre-purchase inspection on it.

Note: Please note that no pre-purchase inspection in Japan is possible regardless of what other dealers may say. Absolutely under no circumstances is one allowed access to these vehicles before the auction day and the reason for my noting this is because some dealers have been offering what, they call, a pre-purchase inspection on pre-ordered vehicles. This is nothing short of fraud and you need to do your research before you spend another $300 + in the hope of getting a better vehicle. This could be done on a privately owned vehicle. However, over time we have, learned that it is actually better to buy vehicles from auction than it is to buy it privately as the auction takes some responsibility for the quality and condition of the vehicle. Plus there is a wider choice. If you buy a vehicle from auction, the only thing you can do is start the vehicle on auction date, look underneath, listen to how it sounds and look under the hood. So, unless there is something quite obviously wrong with the vehicle mechanically, there is not much you can see. Therefore, we never guarantee that we would bring a mechanically sound vehicle here but what we guarantee is that we would try our best to give it to you mechanically sound.

Note: Tires will be extra - if the vehicle comes with illegal tires, we would need to replace them with either used or new tires according to your wishes. We will provide you with a receipt for the tires unless you provide the tires yourself. If the vehicle comes with legal tires, we will inspect and hand the vehicle with the tires that were originally on it.

Contact Details:  We would need to have your contact details such as email address and telephone number. We would be using your email to share information with you regarding any prospective vehicle we find. However, we may also need to call you to discuss the vehicle as sometimes vehicles are listed only for a few hours before they are being auctioned and we may not have enough time to wait for your email reply.

Down Payment:  Make a down payment which is 30% of the agreed price. Please note that, we would be unable to begin our search until down payment is made into our company bank account. And, this is not refundable unless you are not satisfied with the drive train of the vehicle. Once the vehicle gets here and is serviced and repaired by us, you are welcome to have it inspected by an independent party (not including our competitors) to make sure that it is in the best mechanical condition that it could be. If you are not satisfied with the drive train of the vehicle, we will release you from the agreement and have your down payment returned. This would also be clarified in the purchase agreement form that you would sign when you make the down payment.

Price: While specially ordered vehicles are on average cheaper than vehicles retailed at the dealership, the price would all depend on the type, condition and mileage of the vehicle. The higher the desired condition and the lower the desired mileage, the higher the price is going to be. After we have reviewed your details, we would  take a six weeks sold data into consideration to determine the average price of your vehicle. But, in general we give a huge discount on specially ordered vehicles as we have a committed buyer so even if our profit margin is minimum, it is still a worthwhile part of our business. 

Vehicle Inspection: We will personally inspect the vehicle before bidding on it and as such even if we have discussed a vehicle with you beforehand and you have agreed to let us purchase it, there is a chance that upon inspecting the vehicle we would reject it. Therefore, a vehicle is not yours until we have informed you otherwise. Most auctions are reliable, but over time we have learned that a personal inspection does help reveal more about the vehicle. Unless it is a private sale, we would be unable to personally inspect the vehicle until the auction day so, the information shared with you prior to auction day would be from the perspective of the auction inspectors and not based on our own check of the vehicle.

Responsibility and Liability: Please note that, we do not act as broker. From the moment you agree to proceed with the special order, you are entering into an agreement to purchase this vehicle from us. And, as registered dealer here in Canada, you are entitled to all the legal protection that you would have under the law. Furthermore, as outlined above, we are responsible for doing all the paper work, inspection, registration as well as offer you a full service and repair package. You also get the vehicle with warranty just like buying any other vehicle we currently have on the lot.  Any specially ordered vehicle would go through the same process of being readied for sale as any of our other vehicles currently on sale at the dealership. You also get the same long term service and assistance commitment from us. 

Time: We can normally find a vehicle within the first two to three weeks of having taken the order. However, please note that, the time it takes to find a vehicle would depend on the type of vehicle and the condition you desire as well as your wish list. The longer your wish list and the higher your desired condition of the vehicle, the longer it will take for us to find one. There has been times when we have got a vehicle here in Vancouver within five weeks of receiving an order. However, we have also had a situation where it took us six weeks to just find a vehicle. It is in our interest to find the vehicle faster but it is also very important to be cautious and not hurry things up. Patience and understanding is greatly appreciated while we locate the right vehicle. There has only been a single case where it has taken three months to deliver a specially ordered vehicle. Most vehicles are delivered within 45 to 60 days.

We do not accept deposit on vehicles that are rare or special orders with a long list of definitely required options. For example, if you ask for a camperized Delica, we would not accept deposit as it may take forever to find one. Or if you ask for a delica with roof racks, rear ladder, rear hitch, lifted and so on. This is because we rarely come across a vehicle that would have all these options. The vehicle may have some of your required options and not all. Your wish list for options would need to be reasonable.

 

At the end I would like to say that we greatly appreciate your commitment and most importantly highly value your trust in us. It is not easy to purchase anything with pictures and a seller's jargoned description and, this is why we would do everything possible to get a vehicle that is as close to what you desire as possible. And, again, please do ask lots of questions before you come to any decision.